
eBay is focused on providing consumers greater choice in payment options at checkout. By offering buyers more choice in how they pay and expanding payment options into more geographies, eBay believes sellers will be able to reach more buyers and improve conversion. Greater Buyer Reach and Improved Conversion.eBay is working on solutions to provide sellers with information about their eBay business, inclusive of payments information, in one place so that sellers can easily track and manage all of their transactions and customer interactions on eBay. A Central Place to Manage Their Business.Lower Costs and More Control of Their Economics. Most sellers can expect their costs of payments processing to be reduced after they transition to eBay’s intermediated payments model, and benefit from a simplified pricing structure and more predictable access to their funds.Over the past three years, eBay has transformed its business to drive the best choice, most relevance and most powerful selling platform. Building out eBay’s payments capabilities is the next step in the company’s strategy, with the goal of driving significant benefits and efficiencies for its buyers and sellers globally. As a global marketplace that operates in over 190 markets, eBay also must continue to provide localized payment options for buyers and sellers that are tailored to their unique needs. As eBay intermediates payments, shoppers will be able to complete their purchases within eBay. In a rapidly changing and competitive ecommerce landscape, shoppers expect to be able to both shop and checkout on the site on which they transact.
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The transition to full payments intermediation will be a multi-year journey, and eBay will move as quickly as possible to complete this process within the parameters of the Operating Agreement with PayPal, which remains in place through mid-2020.Īs a leading global commerce company, eBay believes that payments intermediation is strategically important to improve the buyer and seller experience on its platform and will enable the company to further innovate on behalf of its customers. PayPal, a long-time eBay partner, will be a payments option at checkout for eBay buyers. eBay has signed an agreement with Adyen, a leading global payments processor, to become its primary payments processing partner. In doing so, eBay will manage the payments flow, simplifying the end-to-end experience for buyers and sellers.


Your order arrives, but it's significantly different than it was described. If you made the purchase on eBay, start here instead.ģ. You will be covered by our $0 Liability for Eligible Unauthorized Transactions program.Īll you have to do is log in to your account and open a dispute to get the refund process started. Report it within 60 days and PayPal will investigate. This may mean someone has used your PayPal account without your knowledge or approval.


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